Ikea’s Sheffield store, which only opened last Thursday, evacuated hundreds of customers due to technical difficulties today.
Chaos ensued as the throngs of customers abandoned their shopping rushed to leave the store while alarms blurred.
Calm was restored to the situation but less than two hours later the alarms rang once more and customers were again told to evacuate.
Harriet Grant, an IKEA customer, said: “There had been multiple calls over the tannoy about tills going down and staff having to reset stations when the pre-recorded evacuation went off and everyone was quickly ushered to the fire exit.”
Customers took to Twitter to express their concern:
So today we had to abandon our car @IKEAsheffield what the chuff happened!? Scary world we live in when you can't shop without panic.
— Becky Brown (@beckybboo89) October 1, 2017
We were there and were allowed to take car, im sure it was nothing?? But staff running passed were shouting evacuate evacuate on radios
— Moira hill (@Mfhrbh64aHill) October 1, 2017
Just left. Staff handled it amazingly. Lucky we parked at retail unit as people weren’t allowed to cars in ikea car park
— Kym Reeves (@kymreeves) October 1, 2017
Ikea later apologised for the false alarms which were confirmed to be accidental.